Technical Writer (Software)

Mid Level

Job Description

  • Work closely with our user experience team, user interface designers, product owners, project managers, and product development teams.
  • Create, edit and proofread users' manuals and product documentation in English.
  • Research, develop and document technical design specifications and test scripts.
  • Maintain a comprehensive library of technical terminology and documentation.
  • Analyze documents to maintain continuity of style of content.
  • Manage updates and revisions to technical literature.
  • Support product design by collaborating on customer research activities.

Required Technical Skills

  • Strong attention to detail.
  • Able to write in explanatory and procedural styles for multiple audiences.
  • Skilled at prioritization and multi-tasking.
  • Able to work with authoring tools and technologies efficiently.
  • Able to learn and articulate complex concepts and ideas.
  • Able to adapt quickly and work successfully in an evolving and culturally diverse environment.
  • Experience working in an agile software development environment (must provide a portfolio of relevant work).
  • Excellent written and verbal communication skills in English.

Other Preferred Skills

  • Experience with REST APIs and JSON responses is a plus.
  • Hold a degree in a field where you have proven the ability to present technical content with clarity and impact such as Computer Science, Engineering, Technical Writing, English, or Communications.
  • Demonstrate experience in documenting APIs and have experience with common web services and API architecture.
  • Proven experience working in a technical writing position; Software development documentation experience.
  • 14 days of annual leave starting your first year.
  • Annual company trip for your relaxation.
  • Annual health check-up and company health insurance.
  • Flexible arrival time from 8 to 10 AM.
  • Weekly free massage service.
  • Monthly team gatherings and birthday parties.
  • Snack bar, all-you-can-drink coffee, and a cozy room for you to chill or work.
  • Parenthood benefits, including maternity, paternity, and parental leave.
  • A fully equipped breastfeeding room onsite.
  • Holiday bonus for Chinese New Year, Dragon Boat Festival and Mid‐Autumn Festival.
  • A diverse workplace where employees are from all around the world.

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